GDPR Commitment

Background

The EU General Data Protection Regulation (GDPR) is an important piece of legislation that is designed to strengthen and unify data protection laws for all individuals within the European Union. The regulation will become effective and enforceable on the 25th May 2018.

Our commitment: At Range Labs, Inc., we are committed to achieving full compliance with the applicable GDPR regulations, and we’ll work with our customers to help them understand how we are approaching the privacy and security of their information.

Questions about our data policies may be directed to our Data Privacy Officer at dpo@range.co

Privacy Rights

GDPR is a legal framework that enforces common sense data privacy protections that we all want. Under these regulations you have a number of important rights free of charge. In summary, those include rights to:

Below is how we address the most important of these rights:

Informed consent: Whenever we request personal data from our users, we explain why we require that data. Our Privacy Policy outlines how we use data.

Erasure: When a customer requests to delete all the data provided to us we delete all the data sources they have provided us.

Restriction of Processing: Any user may request to restrict processing of their data at any time. Once requested, Range will (a) make that person’s information invisible to other users, and (b) stop processing all information provided by that user.

Data portability: Any customer organization may request to export their data at any time.

Rectification: Any person may request to alter the data about themselves in Range as long as they verify their identity.

Access: Users may request an export of all the personal information we have about them. This will be provided within 28 days of receipt of the request.

If you would like to exercise any of those rights, please:

Data Processing

In addition to the privacy requirements, GDPR also regulates how we process our customer’s information. Below is how we address the most important of these requirements:

Onward transfer: In all cases where we transfer personal information to a 3rd party, we ensure that we have GDPR-compliant Data Processor Agreement in place with those third parties prior to transferring any customer data to them.

Data Security: Security is a priority for us. For more information about how we protect the security of our customer data, as well as our practices regarding notifications of breaches, you may request a copy of our Information Security Policies by emailing feedback@range.co.

Access: Users may request an export of all the information we have about them, as well as all the information we have collected from them. This will be provided within 28 days of receipt of the request.

Contact Details

To contact our Data Protection Officer, please email dpo@range.co.

You can contact us in writing at: 188 King Street, Suite 401, San Francisco, CA, 94107

Our EU Representative is: Jack Baylor, 2 Ashton Place, Gardiner’s Hill, Cork, Ireland